We want to assure you of where your order is, how long it’s going to take to arrive, and that if anything happens on the way it will be covered. So Aquagoggles has partnered with Route to ensure complete protection for Aquagoggles shipments and orders. Simply add Route to your cart at checkout to safeguard against any unforeseen problems that may arise.
Route is a shipping insurance company that covers packages that are lost, stolen, or damaged in transit. Route ensures that customers get what they paid for, and allows for easy reordering with one simple click. Review the policies here to understand which lost, stolen, and damaged items Route will cover.
You can file a one-click claim through the email that Route sends you after you check out, or you can file here.
We do our best to handle these issues when they invariably occur, as quickly as possible. But by purchasing shipping insurance with Route, completing a claim is only a click away, and your claim is processed within 24 hours. Route is easier, faster, and helps get any shipping issues resolved as quickly as possible.
Route’s terms and conditions are listed here.
Yes. Route is a licensed insurance company and they are partnered with Lloyds of London, one of the biggest names in shipping insurance.